Return My Equipment for Refund
Returns & Refunds
Ian D.
Last Update 4 tahun yang lalu
Take note of the order number either from the confirmation email, or your account dashboard - You'll need the order number to get started.
Next, click this link to start the process and follow the prompts:
https://returns.traveldata.page/
Return Shipping Address:
TRAVEL DATA
13820 NE Airport Way
Suite #K298404
Portland, OR
97251-1158
Lastly, you'll need to cancel your subscription to discontinue recurring billing. You can learn how to cancel by viewing this article: https://traveldata.tawk.help/article/how-do-i-manage-my-subscription-options
You can print a shipping label via the USPS website to save on postage, as well as scheduling a pickup to avoid a trip to the post office here:
Once we receive your equipment, your refund will be issued in accordance with our return policy, typically within 3 business days of delivery.
All returns are photographed completely upon delivery by the third party receiver. Damaged, defective, and missing pieces will result in reduced or no refund.
Refund Terms:
Refunds based on the sub-total of your itemized invoice as seen on your 'Order Complete' email.
| Term | Refund Options | Fees |
| Within 3 days of date of delivery | Equipment: Full Refund; Data Plan: Full Refund; Shipping: No Refund | None |
| After 3rd day of date of delivery | Equipment: Restocking Fee; Data Plan: Prorated; Shipping: No Refund | 4% Processing, 20% Restocking |
| Anytime After 30 days of date of delivery | Equipment: Restocking Fee; Data Plan: Prorated current cycle only; Shipping: No Refund | 4% Processing, 40% Restocking |
Article Changelog:
March 1, 2020 - clarified terms
April 10, 2021 - added new return link, updated return shipping address